Job Description
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[2025 H2 Term-time Internship] Communication Design and Research Intern
Posting Start Date:  07/05/2025
Job Category:  Internship
Job Family:  Infocomm Technology & Smart Systems

What the role is

What the role is
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The Self-Employed Collections Department (SED) manages the collection of MediSave contributions from self-employed persons (SEPs), the collection of platform worker (PW) CPF contributions and the administration of the PW CPF Transition Support scheme. As a Notification Design Intern, you will support SED in optimising our notification approach and framework to motivate more SEPs to make their required MediSave contributions and build up their healthcare savings.

In this role, you will:

  • Learn how to analyse and draw insights from focus group discussions with SEPs, to inform the design of key notifications to SEPs

  • Learn how to design test scenarios and conduct user acceptance and post-implementation testing, to ensure smooth development of new notification templates – you will get the opportunity to work with in-house IT development teams and gain project management exposure

  • Learn to design and execute A/B tests, and apply measurement metrics to analyse effectiveness and response rate of the notifications

  • Get an opportunity to present to management on the findings and propose data-driven recommendations to improve the department’s notification strategy

What are we looking for

We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.

We are seeking candidates who meet the following criteria:

  • Currently pursuing a Bachelor's degree related to communications, design thinking or a related field with good knowledge in data analytics
  • Excellent verbal and written communication skills
  • Willingness to adapt and learn in a fast-paced environment
  • Proactive, resourceful, and self-motivated with a desire to take on new challenges

Position is on a full-time internship basis, preferably from July to December 2025. Candidates who can only start in August 2025 are also welcome to apply.

What you can expect

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

  • Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape. 
  • Promotion opportunities based on your capability and on-the-job performance. 
  • A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive. 
  • A hybrid work model that offers flexibility for remote work, subject to exigencies of service. 
  • Flexible dress code that empowers you to choose your appropriate outfit for the day. 
  • A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
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