Job Description
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[2026 H1 Term-time + Summer Internship] Product Management Intern
Posting Start Date:  25/09/2025
Job Category:  Internship
Job Family:  Infocomm Technology & Smart Systems

What the role is

What the role is
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The Business Incubator and Accelerator Department (BIA) propels the development of new product ideas and business models by small competent cross-functional teams. We drive CPFB's innovation framework, including supporting the idea-to-solution journey, enhancing knowledge diffusion and evangelising technology adoption. This includes cultivating a culture of curiosity and proactive involvement among staff through a range of initiatives centred on innovation.

As part of the Products & Innovation team, you will work on docCentral — a Whole-of-Government document creation platform designed to streamline the process of generating documents. This role is both product-facing and technical, involving development, integration, and data-driven product improvements.

In this role, you will:

  • Manage and prioritise product backlog items, ensuring technical feasibility of features and alignment with roadmap.
  • Support development of new features on in-house products (e.g. analytics dashboards, content management systems), including hands-on coding using JavaScript/TypeScript, CSS, and Markdown.
  • Conduct technical troubleshooting, bug replication, and collaborate with developers to resolve issues.
  • Perform system integration assessments – evaluate APIs, document workflows, and advise on technical limitations or opportunities.
  • Design and execute User Acceptance Testing (UAT) plans for new features, including test scripts and edge case scenarios.
  • Carry out data analysis using structured/unstructured datasets to monitor adoption, generate performance metrics, and build data visualisations.
  • Translate user feedback into technical specifications or feature proposals, bridging business needs with engineering constraints.

What are we looking for

We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.

  • Currently pursuing a Degree in Information Systems, Computer Science, Computer Engineering or a related field.
  • Familiarity with front-end web technologies (TypeScript/JavaScript, CSS, Markdown) and databases (MongoDB).
  • Ability to perform data wrangling and visualisation (e.g. Excel, Python, R, or BI tools such as Tableau/PowerBI).
  • Interest in system design, APIs, and integration testing.
  • Strong analytical and problem-solving skills, with the ability to design test cases, debug issues, and propose technical solutions.
  • Curiosity in exploring new technologies, frameworks, and digital product innovation.
  • Able to explain technical ideas in a simple way.
  • Works well independently and with others, takes initiative without needing constant supervision.

Position is on a full-time internship basis from January 2026 to May/August 2026.

What you can expect

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

  • Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape. 
  • Promotion opportunities based on your capability and on-the-job performance. 
  • A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive. 
  • A hybrid work model that offers flexibility for remote work, subject to exigencies of service. 
  • Flexible dress code that empowers you to choose your appropriate outfit for the day. 
  • A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
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