Job Description
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[2026 H1 Term-time + Summer Internship] Records Governance & Management Intern
Posting Start Date:  31/08/2025
Job Category:  Internship
Job Family:  Records Management

What the role is

What the role is
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The Records Management Department (RMD), as the custodian of the Board’s records and information, plays a vital role in managing the Board’s official records, ensuring important decisions and information are captured and retained. This aids in maintaining operational integrity and efficiency, comply with regulations and thus enhance our role as Trustee.  As a Records Management Intern, you will have the opportunity to learn and grow with a progressive team seeking to redefine how records and information are managed in an ever-evolving records and information management landscape.  

In this role, you will: 

  • Market Research: Conduct research on global trends on information governance and management and leverage knowledge of new technologies. Learn how emerging technologies can be applied to enhance, automate, or transform CPFB's records management processes.
  • Policy Monitoring & Compliance: Understand key frameworks such as the IM4L and other public sector guidelines. Support monitoring efforts and contribute to reviews aimed at improving compliance and strengthening records and information practices. 
  • Data Analysis & Reporting: Use data analytics and reporting capabilities to derive insights from organisation's records. Develop skills in generating reports and visualisations to support team decision-making and strategy.
  • Stakeholder Engagement: Gain experience in engaging internal stakeholders to promote awareness and adoption of good records management practices. Assist in crafting communication materials and supporting outreach initiatives.  

What are we looking for

We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.

  • Currently pursuing a Degree in Business Administration, Library Science, Information Management, or a related field.
  • Basic familiarity with digital filing systems or records management software is a plus.
  • Interested in information or records management and exploring what these fields are about.
  • Shows willingness to support process improvements and document workflows.
  • Demonstrates patience and persistence when working with large volumes of information or repetitive tasks.
  • Communicates clearly, both in speaking and writing.
  • Keeps work organised and pays attention to detail.
  • Works well independently and with others, takes initiative without needing constant supervision.

Position is on a full-time internship basis from January 2026 to August 2026.

What you can expect

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

  • Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape. 
  • Promotion opportunities based on your capability and on-the-job performance. 
  • A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive. 
  • A hybrid work model that offers flexibility for remote work, subject to exigencies of service. 
  • Flexible dress code that empowers you to choose your appropriate outfit for the day. 
  • A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
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