What you will be working on

The Business Incubator and Accelerator Department (BIA) propels the development of new product ideas and business models through small competent cross-functional teams. We drive CPFB's innovation framework by supporting the idea-to-solution journey, enhancing knowledge diffusion and evangelising technology adoption across the organisation. The Products and Innovation Team within BIA cultivates a culture of curiosity and proactive involvement among staff through a comprehensive suite of programmes and initiatives, whilst managing in-house digital products with a strong focus on technology adoption, data-driven decision-making, and a product mindset.

In this role, you will:

• Gain hands-on experience in product management and support the delivery of in-house digital products by prioritising and managing incoming requests from various departments, coordinating product backlogs, feature releases, and stakeholder communications.
• Document business requirements and translate them into actionable tasks whilst tracking progress and ensuring alignment with product roadmaps.
• Support product marketing and adoption efforts by preparing promotional materials, conducting product demos, and showcasing features to potential users.
• Gather user feedback from outreach efforts and translate insights into product enhancements or feature proposals.
• Apply technical skills to analyse, design, and refine solutions for product use cases including assessing technical feasibility of automation requests and performing basic technical troubleshooting for stakeholders.
• Create workflow automations, dashboards, or scripts using low-code/no-code platforms.
• Perform data analysis on current innovation initiatives to evaluate their adoption rates, effectiveness, and impact by compiling and cleaning datasets and identifying usage patterns or gaps to inform decision-making.
• Drive engagement initiatives that boost staff effectiveness through productivity tools by researching and evaluating new tech tools and designing collaterals and engagement strategies to encourage adoption.
• Assist in running and planning an intrapreneurship programme where tech and non-tech staff co-create digital prototypes to address pain points.

What are we looking for

We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.

• Currently pursuing a Degree in Information Systems, Computer Science, Computer Engineering, Business Administration or a related field. A Degree in technology is not required but can be helpful 
• Has experience with data analysis and is comfortable working with datasets to evaluate performance, adoption, and impact of initiatives.
• Technical knowledge is advantageous as it enables you to build workflows for certain use cases and better understand the architecture and capabilities of digital products.
• Interest in innovation and technology, with curiosity and willingness to explore new tools, platforms, and initiatives.
• Analytical mindset with an interest in user research and testing, including designing surveys or feedback mechanisms and analysing user behaviour patterns.
• Communicates clearly, both in speaking and writing. Able to explain technical ideas in a simple way.
• Creative and proactive mindset for content creation, event planning, and productivity initiatives.
• Strong collaboration and stakeholder engagement skills to work effectively across teams and departments.
• Works well independently and with others, takes initiative without needing constant supervision.

Position is on a full-time internship basis from January 2026 to June 2026.