What you will be working on

In this role, you will:   

• Work with departments and banks to process GIRO, cheques, TT payments and collections for CPF members, employers, self-employed persons, departments and government agencies.
• Coordinate between departments and banks to handle payments and collections that are rejected (e.g. bounced cheques and returned monies from TT).
• Update outflows and inflows across various cashbooks and perform bank reconciliation on a timely basis.
• Identify relevant principles, policies, laws and regulations applicable to various payment and collection processes and transactions.
• Process and record daily transactions in accordance with existing standard operating procedures and relevant laws and regulations.
• Prepare regular reports to analyse daily transaction records and exception reports to uncover discrepancies, and assess if further actions are required.
• Use appropriate software or systems to generate routine reports and financial information that meet the needs of operations and stakeholders.
• Identify and propose opportunities to streamline and enhance existing payment and collection processes.
• Assist in performing user acceptance testing for system enhancements. 

What are we looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity  and expertise in some of the following areas will position you for success within this team.

• Relevant experience in one or more of the following fields: finance operations, business operations, IT project implementations, and data analytics and visualisation.
• Prior experience in payment and collection operations, or working with banks and financial institutions, is advantageous.
• Have experience in problem-solving and analytical thinking.
• Communicates effectively, both in writing and speaking.
• Works independently and manages priorities effectively.
• Adaptable and resourceful in handling different tasks and challenges.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.