What you will be working on

• Manage fast-paced project timelines and support/manage anti-scam operations and escalate emerging issues for decision/discussions when required.
• Monitor ground for budding issues relating to existing anti-scam measures (e.g. feedback from members), and surface proposals for finetuning of these measures.
• Monitor and anticipate trends and changes in the ‘scams landscape’.
• Work with stakeholders and other Government agencies to assess solutions to tackle any evolving scams modus operandi, re-designing business functions to strengthen security of transactions.
• Build capabilities to detect anomalous and suspicious transactions and set up processes to follow-up swiftly on these cases.
• Prepare various reports for executive and management reporting and approvals.

What we are looking for

• Self-motivated to learn and innovate in a fast-changing environment.
• Possess strong mathematical, analytical (including data analysis), written and verbal communication skills.
• Effective communicator with the ability to collaborate seamlessly with stakeholders across diverse departments and external agencies/organizations. Proficient in communication with members of the public.
• Demonstrate ability to work well with stakeholders from various departments and external agencies/organisations.
• Resilient to work under pressure, resourceful and ability to adapt and manage projects/tasks.