What you will be working on

In this role, you will:

• Manage day-to-day operations related to premium collection under the MediShield Life and CareShield Life/ElderShield schemes; manage fund projection and fund transfer responsibilities, ensuring accurate forecasting and timely transfer of funds.
• Partner and support MOH on policy reviews relating to MediShield Life and CareShield Life/ElderShield premium collection, and drive end-to-end implementation of policy changes, including public communications, legislation, system testing and post-implementation checks.
• Collaborate with internal and external stakeholders on operational reviews and drive initiatives to achieve operational efficiency through process enhancements and system automation.
• Analyse data to drive and support changes that achieve customer-centric outreach and sustainable outcomes.

What we are looking for:

• Strong analytical and data-driven decision-making skills, with excellent writing and presentation skills.
• Self-motivated and ready to innovate in a fast-changing environment.
• Positive attitude and a strong commitment to service excellence.
• Strong interpersonal skills and a good team player who can contribute both individually and as part of a group.
• Able to manage multiple assignments and stakeholders in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

This position is on a 1-year full-time contract directly under the payroll of CPF Board, with an option to renew contingent upon confirmation and subject to organisational needs. There is also potential for emplacement into a permanent position.